Common Questions that come up for Zync Solo Studio

1. What is the difference between Creator Seat and Marketer Seat? 

Creator is the person who is recording the video. The video will have their name embedded in it. They will connect their main LinkedIn / Youtube channels. If you want to have multiple people create content you will have to create separate workspace for eachYou can create it all under one account and you can shift between them seamlessly within the app Here's how you will shift workspaces (http://support.zync.ai/article/shifting-workspaces)

Marketer Seats are for adding others who might help you in your video production journey. This could be a social media marketer who helps Schedule and Publishes your social media posts. This could be a SEO expert who will identify the right topics that you should be creating content on and will cue up your video sessions and video scripts. This could be a Video editor who could download this video and make enhancements to it. This could be a Virtual Assistant who will help schedule your different sessions.

1 Workspace = 1 Creator = 1 License / Subscription = 1 Youtube Account = 1 LinkedIn account.

We don't allow multiple creators per workspace.

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2. How to delete a session / video? 

You can delete a session in the Session Detail page. There's a button to delete.

Please note that even if you delete a session, that session will count towards your monthly credit (if applicable in your tier).

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3. Why is the Edit Button disabled inside my Studio ?

Once you start recording, you won’t be able to edit the script. However, you can still say different things than what’s written, so minor script edits aren’t necessary.

4. Can I record the entire script in one take without segments?

Absolutely! To record in one continuous shot, just edit the Video Script to combine everything into a single segment. When recording, you’ll see only one segment to complete in one go.

5. Can I record my answers freely without using a script?

Yes, you can do that as well. Simply delete the script and record freely. The script is optional and only serves as guidance. You can even set up a few placeholder segments and speak freely during each one.

6. What if I make a mistake? Can I re-record a segment?

Yes, you can do as many retakes as needed. You don’t have to redo the whole video—just go to the segment you’d like to fix and re-record it. Your latest take will automatically be saved as final.

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