All guidesHaving Audio / Video Issues
Having Audio / Video Issues
Resolve choppy audio or video by checking bandwidth and rejoining the session.
I am having video/audio issues (e.g. stuck frames, dropped audio, poor quality)
This is very symptomatic of a network bandwidth issue.
- Check your internet speed to see if it is below 5 Mbps.
- Check to see if there are other devices on your network that may be consuming bandwidth (e.g. streaming videos).
If this is not a bandwidth issue:
- Try reloading the page.
- Try to leave the meeting and join back.